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Case Study (A) - Accident Investigation - Leading Hand/Supervisor
The injured employee had not worked for two years. Our client had been
unable to successfully identify suitable duties. The insurer had ceased
support regarding any further physiotherapy, pain management and medical
The insurer was forced to place an estimate, which reflected continuing
workers' compensation weekly benefits and Section 66/67 until retirement.
The appointed Rehabilitation Provider had failed to obtain support from the
employee's nominated treating doctor and had reached an impasse.
The calculated estimate for this claim was approximately $121,000. Rehab
Options Australia was approached by our client for help.
Once engaged we liaised with the insurer. We were able to arrange for a
medical examination, including scans. This enabled us to identify suitable
duties acceptable to the nominated treating doctor and also be productive
for the client.
After a period of physiotherapy and participation in a return-to-work plan,
permanently modified duties were agreed upon by all parties. The employee
is extremely happy with his current situation and continues full-time
employment with our client.
The employee received appropriate compensation for his injury of
approximately $21,000. The claim has now been finalised with a total claim
cost of approximately $75,000. A saving on the clients cost of claims of
What the client say's
Our client wishes they had referred the matter to us in its initial stages,
they could have recognised considerable reductions for the three-year
period that this claim affected their insurance premium costs.